Refund policy

Refund Policy

Client satisfaction is important to us. Due to the nature of professional accounting, auditing, tax, and consulting services, refunds are evaluated on a case-by-case basis.

Refund requests may be considered when:

• Services have not yet commenced.
• A duplicate payment has been made.
• We are unable to provide the agreed service.

Refunds are generally not available for:

• Services that have already been completed or substantially performed.
• Work delivered according to the agreed scope.
• Delays caused by incomplete or inaccurate information provided by the client.

To request a refund, please contact us with your invoice details and a description of your concern. Approved refunds will be processed using the original payment method whenever possible.